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WARRANTY REGISTRATION

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AFTER SALES SERVICE

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Contactors card failure

Problem description:

The Apisolis beeps red upon use
after the ignition sequence.

Diagnostic:

Check the height of the two pins
and their spring effect.

Solution:

Change the contactors
card.

Temporary solution:

Straighten the resistor contractors to make contact. Place a small piece of aluminum foil in the hollow of the resistor, making contact with the pin of the card that does not rise.

Controller card failure

Problem Description:

No LED light when charging

Diagnostic:

1. Open the case
2. Disconnect the battery for 24 hours
3. Observe the electronic board, eventual traces of defective components
4. Connect the electronic board to the USB port (battery still disconnected)
Do you hear a slight beep ?
YES, proceed to step 5
No, proceed to replace the controller card
5. USB still connected, connect the battery
If the battery is charging: problem solved!
If not: change the controller card

Solution:

Change the controller card.

Battery failure

Problem description:

The LED flashes red or orange even after several hours of charging, possibly irregular flashing of the LED.
The LED does not light up and the Apisolis makes a slight beep during charging.

Solution:

Change the battery